Illustration · ILL-003

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Caller +673 888 8888
Caller record P1
Caller Ahmad Bin Ali Patient Awang Mohd Salleh · 58 · Male Incident Cardiac arrest Scene Wisma Gadong, lobby · Gate 2 Case INC-2481
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Caller reporting an emergency
“I need help.”
“Someone just had an accident.”
“He’s badly injured.”
Voice link 991+
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AI intake agent
Processing
Incident data P1
AI AGENT → OP 14
Dispatch call centre operator with headset
Dispatch agent
Tracks units on the map
Coordinates with the crew
Alerts the hospital
AI agent
AI Call Assistant
AI Dispatch Engine
AI Routing Engine
AI Hospital Engine
AI Intelligence Engine
AI intake agent AI agent
Dispatch agent Dispatch agent
INCIDENT DATA
DISPATCH ACTIONS
Live dashboard
EMAS COMMAND CENTRE
End of simulation
AI agent AI agent INTAKE · TRIAGE
CASE
CASE
Dispatch agent Dispatch agent OPERATOR 14
VERIFIED
PLAN
Dashboard COMMAND CENTRE
ASSIGNMENT JOB
Hospital RIPAS · BAY 2
PRE-ALERT
ETA
Tablet A-07 IN CAB
ROUTE
NAV
Paramedics Paramedics AMB-01 · ALS
Ambulance paramedic
Receives the assignment
AI routes them on live traffic
Updates dispatch in one tap
Pre-alerts the hospital
AI agent AI agent INC-2481 · P1
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Ambulance paramedics
Ambulance paramedics AMB-01 DISPATCHED · ETA 04:12
Ambulance paramedics
Ambulance paramedics AMB-04 EN ROUTE · 6.2 KM
Ambulance paramedics
Ambulance paramedics AMB-07 STANDBY · GADONG
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